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Do you have a door that is difficult to lock from one side? Mortice locks are normally designed to operate from both sides. If key is mostly used from one particular side of the door the key can wear unevenly.

An indicator of a worn key is it working better from one side, and/or having to jiggle the key up and down to get it to turn. Getting a new key cut from an original (not a copy) may solve your problem.

In the example above key has worn but this made worse by being a badly copied key from a high street shop. Points A and B should be flat across the top but you can see the uneven wear. Because point A is too narrow it has been able to slip off lever 5 in the lock. Unfortunately the worn keys had cause wear to the levers so it was necessary to replace the levers too.

There is a bit of a flurry of faulty/jammed ignition locks at the moment. Here are 2 examples. Top is a Honda, bottom is a Citroen. Vehicles were 10-15 years old and had quite a lot of use.

Sometimes ignition locks jam because the key is worn. In that case it’s simple enough to cut a new key to original dimensions. In the 2 cases shown above the lock barrels had failed. The lock/housings needed to be removed and replaced. Occasionally the lock isn’t at fault, it’s the ignition switch but it can be difficult for the layman to identify.

If your key is starting to become difficult to turn in both the ignition and the doors, the key is likely worn. If it is difficult to turn just in the ignition then you might want to think about getting the lock replaced before you find yourself marooned in a car park.

On some vehicles (e.g. a lot of VWs such as Polos, Golfs etc) just the lock barrel can be changed. In the case of Land Rovers, Volvos and the examples above it’s easier to just change the entire lock housing.

We are open every day over the festive period. Nothing will cheer me up more than you locking your keys (and your presents) in your car, or locking yourself out. If you need a locksmith over this period then give us a call.

Xmas Eve – Open

Xmas Day – Open

Boxing Day – Open

New Years Eve – Open

New Years Day – Open

If you have old Anglian doors windows that can’t be opened the mechanism has probably broken. This can happen due to wear and tear, shifting in the building, or poor installation when new.

Even jammed or broken windows can be opened. The older mechanism types are long since discontinued but the later version mechanism can be made to fit with a few tweaks.

How long the newer gearboxes will be available for is uncertain.

Whatever make windows or doors you have, they can normally be repaired or improved. That is significantly cheaper than getting new ones installed.

Domestic safes with electronic keypads will use batteries. These will not last forever. If they go flat or leak the safe will not open. In that case you will either have to use the backup key or battery backup facility, depending on your own particular safe. High end safes may generate the power supply from the knob itself.

If you’ve lost your back up keys, you may need a locksmith to open the safe for you. To avoid needing a locksmith check you know where the keys are, and change batteries when the keypad tells you to change them.

We were called to open an electronic safe with these batteries fitted. The override keys had been lost so the customer needed our help. Can you see anything wrong with the batteries?

Customer had an expensive bike carrier locked to their towbar. All keys lost and it was stuck on the back of the car. The only replacement keys that could be sourced online were in Australia. The customer needed the carrier removed that day before going on a long journey. Unusually this lock used a very thin laser key (cut with grooves down the flat face, as opposed to edge cut).

We soon unlocked the carrier without damage from the tow bar and customer went away happy.